We’re Here to Help!
Got a question about our toys, your order, or just want to chat about the joys of playtime? We’d love to hear from you! At Modameld LLC, we’re committed to providing you with the best possible support and ensuring your experience is nothing short of delightful.
Reach Out to Us
Choose the method that works best for you:
- Phone: +1 (859) 737-4645
- Email: support@modameld.store
- Business Hours: 9 AM – 6 PM EST, Monday – Friday
Visit Us
We’re located in the heart of Lexington! Stop by during our business hours.
Modameld LLC513 E Maxwell St
Lexington, Kentucky 40502, USA
Send Us a Message
Use the form below to send us a message directly. We aim to respond within 24-48 hours!
Our Promise to You
At Modameld LLC, we’re not just selling toys; we’re building relationships. We promise to:
- Provide friendly and helpful support.
- Address your concerns promptly and efficiently.
- Go the extra mile to ensure your satisfaction.
We value your feedback and are always looking for ways to improve!
Response Time
We understand that you’re eager to get your questions answered. We strive to respond to all inquiries within 24-48 business hours. Emails received outside of our business hours will be addressed the next business day. We appreciate your patience!
Frequently Asked Questions
To help you find answers quickly, here are some common inquiry categories:
- Order Questions & Support: Need help with your order? Contact us about your order.
- Product Information & Recommendations: Looking for the perfect toy? Ask us about our products.
- Returns & Exchanges: Need to return or exchange an item? Start a return or exchange.
- Technical Support: Having trouble with a toy? Get technical assistance.
- Wholesale Inquiries: Interested in becoming a reseller? Learn about wholesale opportunities.
- Partnership Opportunities: Want to collaborate? Explore partnership options.
- General Feedback: Have feedback for us? Share your thoughts.
Business Hours & Holiday Schedule
Our standard business hours are
Monday – Friday: 9 AM – 6 PM EST
Please note that we observe the following holidays, during which our support team will be limited:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
-
OUR SUPPORT
Business Name: Modameld LLc
Phone: +1 (859) 737-4645
Mail: support@modameld.store
Address: 513 E Maxwell St, Lexington, Kentucky 40502, USA
Business Hours: 9 AM – 6 PM EST, Monday – Friday