Modameld LLC: Shipping Made Easy & Fun!
At Modameld LLC, we know how excited you are to receive your new toys! That’s why we’ve made our shipping process as smooth and enjoyable as possible. We’re dedicated to delivering joy right to your doorstep with speed, care, and reliability. We proudly serve families across the USA with playful, safe, and parent-approved products. Get ready for playtime!
Great News! Free Shipping on Every Order!
That’s right! Enjoy complimentary standard shipping on all orders, no minimum purchase required. We believe in making playtime accessible to everyone!
1. Shipping Overview
We’re thrilled to offer FREE SHIPPING on every single order! Our goal is to get your chosen toys safely and swiftly to you. We only ship within the United States to ensure reliable and efficient delivery. From our warehouse to your home, we’re committed to a seamless shipping experience.
2. Processing Time
Once you’ve placed your order, our awesome team gets to work preparing it for shipment. Please allow 1-2 business days for us to carefully pack and process your order. This includes quality checks, secure packaging, and generating your tracking information. We know you’re eager to receive your toys, and we’ll do everything we can to get them shipped out as quickly as possible!
3. Shipping Methods and Timeframes
We use trusted carriers to deliver your toys, ensuring they arrive safely and on time. You can expect your order to arrive within 4-6 business days after it has been processed. While we strive to meet these estimates, please note that shipping times may vary depending on your location and unforeseen circumstances (like weather delays). We’ll keep you updated every step of the way!
4. Shipping Costs
As mentioned above, we offer FREE SHIPPING on all orders, no matter the size or price! Enjoy worry-free shopping without any hidden shipping fees. We believe in transparent pricing and making your toy-buying experience as simple as possible.
5. Shipping Restrictions
Currently, we only ship within the United States. We do not ship to international addresses. While we try to make all of our toys available nationwide, some items may have shipping restrictions due to size, weight, or regulatory reasons. Any such restrictions will be clearly noted on the product page.
6. Order Tracking Information
As soon as your order ships, we’ll send you an email with a tracking number. You can use it to follow your package and check the estimated delivery date. Just click the tracking link in the email or visit the shipping carrier’s website and enter the tracking number. It’s an easy way to stay updated and know exactly when your toys will arrive! 7. Delivery Issues and Solutions
In the rare event that you experience a delivery issue (e.g., damaged package, lost package, incorrect address), please don’t hesitate to contact us! We’re here to help resolve any problems quickly and efficiently. Here’s what you can do:
- Damaged Package: Take photos of the damaged package and the damaged items inside. Contact us within 48 hours of delivery.
- Lost Package: If your tracking information shows no movement for an extended period, please contact us. We’ll work with the carrier to locate your package.
- Incorrect Address: If you entered an incorrect address during checkout, please contact us immediately. We’ll do our best to update the address before the package ships. If the package has already shipped, you may need to contact the carrier to redirect it.
8. Holiday and Weekend Shipping
Please note that shipping times may be slightly longer during peak holiday seasons. While we work hard to process and ship orders as quickly as possible, carriers may experience delays due to increased volume. Orders placed on weekends or holidays will be processed on the next business day.
9. Special Handling Instructions
If you have any special handling instructions for your delivery (e.g., leave at the back door, require signature), please add a note to your order during checkout. While we cannot guarantee that the carrier will follow these instructions, we will do our best to communicate your requests to them.
10. Contact Information for Shipping Questions
Have questions about shipping? We’re here to help! Contact our friendly customer service team
Business Name: Modameld LLc
Phone: +1 (859) 737-4645
Mail: support@modameld.store
Address: 513 E Maxwell St, Lexington, Kentucky 40502, USA
Business Hours: 9 AM – 6 PM EST, Monday – Friday